Is targeting the poor alone always efficacious?

With my on and off involvement with centers close to social development, I find one attitude that may have to be changed for better efficacy of social initiatives. Let me have the first stab at defining the attitude.

"A social initiative will produce a better impact when it is targeted towards the economically poorer sections of the society. The richer the beneficiaries are, the lesser social impact it has.."

While in general this point has a validity, it has to be revisited for every specific case. Here is an example. A team of my friends and I conducted a science demo in a private school nearby. When I talked about this, "Don't you think your initiative would be more useful to students of government schools?" was one question that popped up universally. My answer is "In my case doing it in *this* private school is likely to have a higher social impact" . Why?

1. This private school doesn't have a lab infrastructure in spite of the students paying a nominal school fee (Rs. 200/- per month).

2. The students here do have a capability to read, listen to and understand English, Telugu and Hindi which provides us flexibility in our implementation. So, it gets easier for us to get more students to start "thinking and reasoning science" - a better success rate at our initiative. On the other hand, a government school on which we are working on the ability to grasp English is lesser providing us with challenges (lesser number of teachers from our office)

Much more importantly, access to better education sure is relatively much more difficult for the poor. However, schools that fall in the economic category of the one that we are working on also face problems faced by government schools (non-availability of teachers, labs etc.). In addition to that they also suffer the ignorance of NGOs that rush to help poor quality government schools. It is almost as if these students are paying Rs. 200/- per month to be ignored!

Thankfully, in our case, we need to ignite as many minds to think and reason (in science and others..). In our eyes, whether the students have the ability to pay Rs.200/- or not, if their inclination to reason is lacking, they are equally poor! Only the former is equipped with a skill (English language) that offers flexibility for us to make a better impact.

A society, apart from being categorized into economically richer and poorer, can also be categorized into rich and poor based on other criteria. And the economically richer need not be richer (or have better opportunity) in all the other categories. Social upliftment, one must remember, is not only the upliftment of the economically poorest, but the upliftment of the society as a whole.

Face-to-Face with Comat technologies

Cross-posted from ThinkChange-India

TC-I Fundwatch has recently reported a Rs. 60-crore investment by Omidyar Network and Unitus Equity Fund (UEF) on Comat technologies, a profitable social enterprise doing business with the rural poor.

The CEO of Comat technologies Sriram Raghavan recently talked to NASSCOM Emerge Blog and offered some good insights into Comat's success in becoming a profitable social business.

Sriram's answer to one question explains the business model of Comat technologies succinctly.

"Q. Your own business is built around the Rural Business Centres. What exactly are these?

SR: It is a very simple concept. The rural business centre is primarily an access point for rural citizens, where we use technology to deliver different kinds of services - only those that help improve the quality of life in villages. We don’t want to sell soaps and consumer goods.

I’ll give you two examples. Take government certificates such as birth, death, land and property related papers. If you have to get one from the taluk or the district office, you have to go to that particular office, wait in a long line and follow cumbersome processes. We deliver it to the village directly – it takes about five minutes for the same cost, i.e., Rs. 15 per certificate. This makes a very big difference to the rural consumer.

The other area we are in is education. There are teachers in rural areas, but the quality of education is very poor. Our centres bring live classes from best teachers in cities who broadcast their lessons online, much like the erstwhile UGC programmes. Except that here, we have two- way interaction and the students and teachers can speak to each other."

Sriram Raghavan also shared a few of his experiences with rural consumers that can come handy to a new social enterprise venturing into the villages.

"In a typical agrarian set up, income generation is a twice-a-year cycle – unlike in urban areas where we earn monthly salaries. It is important to bear this in mind as you have to position your product around this insight."

With a turnover of Rs.55 crore while improving the lives of about 10 million rural inhabitants, there should be little doubt about the success of this unique business model. But the best aspect about the venture is that it has identified one critical handicap of the Indian villages and working successfully towards eliminating it. Better said by the man himself.

"All these years, rural India has been isolated; they have been “informationally disabled”. It is now time for a change and we want to ensure that."

From Madness towards Method

Be it your office pantry, or a weekend gathering of friends, when you run out of topics to gossip, all you have to do is drop in a word "traffic" and everyone one will suddenly find a story to say and gripe about the anomaly. A few socially active ones among us will take it a little forward by trying to propose a CSR initiative to regulate traffic in an area near the location of their work. But I personally believe that traffic regulation will be ineffective if the initiative doesn't involve the traffic police. I would be even better, if traffic police initiates and leads the initiative...which is why I was pleasantly surprised this morning as I was walking by the Police lines circle, as I watched the traffic police hard at work.

Standing by the sidewalk with my phone-camera, I could see that the police working with maddened determination to three things right the first time and then repeat it throughout the day, hoping to "train" the beast to comply with the order.

1. At the whistle, stop behind the stop line. Motorists wishing to take a right, stop to the right side of the road.
2. Allow the pedestrians to use the zebra crossing to cross the road
3. At the next whistle, allow the traffic flowing straight to go, while holding the traffic flowing right (or take a U-turn).
4. At the next whistle (when the traffic on the other side of the road is stopped), allow the held traffic to take a right or U-turn.

Repeat it!

Standing there and looking at the constant whistling and frantic gestures of the traffic police, I could realize that this job is so much easier said than done! The police might have chosen today, a holiday due to observance of Id-ul-fitr, to exercise this pilot but the traffic was still huge. Nevertheless, they seemed to have handled the traffic quite well.

But man! it was quite a sight to see vehicles neatly lined up against the stop-line to allow the pedestrians pass without fear of being run over! Finally, one small step towards method in what is the very essence of madness. Hope this pilot doesn't die at infancy, but grows and lives long enough to get into the subconscious mind of the average motorist to prompt him/her to follow the traffic rules.

Profile - Amy Smith, MIT D-labs

Ms. Amy Smith is an instructor MIT's D-Lab which offers courses in Mechanical Engineering. But unlike the conventional engineering course or lab, Ms. Smith along with Ms. Bishwapriya Sanyal offer a course in which engineering students don't just learn the concepts of mechanical engineering, but go all the way to complete a product that addresses need of the under served communities of different parts of the world.

In a four-part course, the students start out ( in the "Design" part)learning about specific sectors of development that need to be addressed and the appropriate technology that can be applied. The second ("Development") part, is a combination of

• lecture, which talks about various aspects of design like affordability, sustainability, design for manufacture and assembly,

• Labs that offer experience on fundamentals like welding, circuit-boad design, CAD etc

• Case studies and field trips to understand the needs of the people to who this product will eventually be useful
• design review discussions to present and refine ideas of the product
  

The third ("Dissemination") part of the course focuses on brain-storming ideas to make the product that conceived by part-two to be "ready to roll", which includes making the product scalable, affordable and marketable. The fourth part executes what was conceived in part three.

In the process, her team has been successful in providing local solutions for local yet, problems local to a specific region as against trying to find a generic "one-size-fits-all" solution. The best example for this is offered by the following video of her presentation outlining a method of using sugarcane waste and biomass to produce a clean and efficient fuel thus providing a solution to the worst killer of children under five - household cooking smoke, but also to make the fuel at home using the abundant agricultural waste (this avoids cutting trees and cuts down on expenses in buying fuel) Truely amazing...and this is just one of the projects in MIT D-labs.

Mr. Role model IAS

The offshoot of the fast growing economy and getting-rich-fast middle class is not only the fast increasing consumerism, but also fast increasing social consciousness among the young-and-the-restless. Consequently, the government apathy and corruption seems to dominate the hot debate, be it in the media or overtea.

But are all those in the government corrupt? Or all of them callous towards their duty? Over the last few month I have come across some surprising encounters that demonstrated extra ordinary commitment public interest amongst a few bureaucrats (IAS officers) who, in their flesh and blood, walk the surface of India (this is a partial lift-off from Einstein's famous mention about Bapuji).

Here is quick mention of three of them

Mr. M.N. Vijaykumar, IAS (Bangalore, Karnataka)
He has been a crusader against corruption among his colleagues and politicians in the state of Karnataka for the past 25 years. He had once tried to introduce a transparent systems by which files related to public works are freely available online at http://bngregcommr.freespaces.com/ (link broken), but three days before the site became operational, he got transferred with immediate effect. That was just one of the six-times he was transferred for either blowing the whistle or trying to make the system more transparent. His wife maintains a frequently updated blog in which she claims harrassment and threats by his own higher-ups and attempts on his life. She also has a forum for people to participate.

Dr. Santhosh Babu, IAS (Krishnagiri, Tamil Nadu)
He has made news for his success in bringing school kids to where they belong - school!. In his back2school program he partners with Sarva Shikha Abiyan and AID India, uses computer technology to track kids who don't show up for school, and send a Village Volunteer force (VVF) track them down, find out the reason (usually the necessity to work), solve their respective problems and bring the kids back to school.

To show the scale and effectiveness of this program, let me provide two quotes from Business Standard here

"The effort involves a 10,000-Village Volunteer Force (VVF) consisting of child volunteers, panchayat presidents and headmasters of the 1,700-odd schools in the district."

"Using software aptly named, back2school, developed by Chennai-based Arbiter, the district administration monitors each schoolgoing child daily. And the results are showing: 8,000 of the 8,867 school dropouts are back in school."

And this is just one of the slew of his educational initiatives such as Ariviyal Anandam (Joy of science) program provides science kits and trains teachers to use them to teach children in about 10 districts of Krishnagiri, and Padippum Inikkum ("Education is interesting too") initiative to use trained volunteers of AID India and SSA help teachers and students to improve the reading ability of the kids by way personal attention and in-class demonstration.

Dr. Kushal Pathak, IAS India Post
A medical doctor by education and an avid web-developer by hobby he has harnessed his passion and profession to create not just one, but two useful platforms for the general public who may need help on social issues and issues related to handling the government.

bighelpers.org is a forum of citizens to help his/her fellow citizens on any problems he/she may face, from drinking problem, getting a ration card or filing a police complaint.

He has also created another web-portal dedicated to Right to information in which he has comprehensive information database and discussion forum for procedural and legal aspects exclusive RTI.

India has a lot of people and limited available resources. This leads to competition and inevitably forces people to bend or break the rules for survival. Given that, it is easy for anyone (not just a government official) with a secure job to step down from his/her ideological stance and settle for an easier way of earning his/her life (by way of corruption or simply shunning responsibility). In this scenario, the live example provided by these three extraordinary gentlemen (and I am sure a numerous others unknown to the general public) upholds the faith that good governance and justice do have place outside the law books and among the society. It is just a matter of will.

Full credits to where it is due.

The largest hypocricy

"Son, what’s your name?"
"Jeevan".
"Good…nice name.
"Father’s name?" "Anvar Rasheed".
"Mother’s name?"
"Lakshmi Devi".
The headmaster looked at the parents and asked: "Which religion should we note"?
"No need to note any. Please mention ‘no religion’."
"Caste?" "
The same."
The headmaster leaned back on his chair and asked rather gravely: "What
if he feels the need for a religion when he grows up?"
"He can choose his religion if and when he feels so."

Rather progressive, probably to the extent that if it happens in India, I would have guessed that it would only be in the movies. But it so happens that his has happened in the 7th std. social studies books of the Kerala state board. But this piece of text has blown-up into a controversy engulfing the entire state.

Just like how Indian movies have a monotonous mix of six songs, poor dialogues, scantily clad heroines and an ill-fitting comedy track, I find that such controversies have their own formulae. Look for a reformative work, cook up a controversy and blow it out of proportion, take to the streets in protest without proper permission, throw stones at the police, burn a bus or two, call for a bandh, force the government to thwart the reform, wait till the next work of reform to pop-up.

M.F. Hussain's paitings, Parzania, Tasleema Nasreen, Khushboo, Kashmir land transfer and the list goes on, but the story is the same. This is the best we can do in exercising democracy. Vandalize public property that was built with our own money. Paralize public life and incur losses that will come back to bite us. Thwart reform that would one day make us a tolerant society. Amidst all this the parties concerned (M.F. Hussein, Tasleema Nasreen, Kushboo) are often conveniently forgotten. The learning curve is absolutely flat.

I find perverse amusement to see the striking similarity between the poor wisdom of us Indians in understanding the quality of movies as well as democratic values. But that is who we are. A bunch of morons who can play cricket, write software, but somehow simply can't learn to resolve differences by proper democratic channels. If we say that we are the largest democracy, we actually become the largest hypocricy.

Bridging gap between academia and industry - One step closer?

I remember the days from undergraduate college when I would attend the computer lab session once a week, sit in front of a dying black-and-white computer monitor with nothing but MS-DOS and copying FORTRAN program from the "observation notebook".

I also remember that right after college, I used to go to TULEC - A TATA Infotech computer education center which charged Rs.40000/- for its software courses.

Looking back I can't but wonder if the courses that were offered to me in TULEC should ideally be part of my college curriculum. After all, all the software companies needed the skill and the century or so old University of Madras still had syllabus that was also probably as old and badly needed upgradation anyway. Couldn't the former push the latter for its own good? It seems the stakeholders, the companies and the government have finally turned that corner. FINALLY!

Addressing the Fifth annual NASSCOM HR Summit 2008 in Chennai (July 3-4), Dr. Chandramouli, IT Secretary of Tamil Nadu said that 'IT finishing schools' that "would act as a pre-employment training centre to hone the skills of both engineering and non-engineering students to make them readily employable" [The Hindu - July 4] would start functioning within a month's time. In this is public-private partnership training center would be up and running in all the districts of Tamil Nadu. Each centre would have about 25 computers and students will go through a 3-month training program designed and conducted by the participating companies.

An ICT Academy of Tamil Nadu (ICTACT) is also setup for training the faculty, apparently to allow the cutting-edge industry knowledge to percolate into classrooms directly.

Prima facie, the stakeholders (mainly the government) are serious about this initiative, given that the ICTACT is autonomous, with board of directors represented by the state government, academic and industry (it would be good to know who they are) and a research and training headquarters would be set up in Chennai.[ Business Standard - July 4]

But the scary part is, a search on ICTACT in Google or Tamil Nadu's IT department website comes up with nothing. I guess one has to wait just a little longer to see the bridge across the abyss that separates the academia and the industry, but hopefully only a little longer.

Hitting the Road:Teaching module - Draft 1

Idea generated for schools so far

• Teach kids to make their own notebooks.
• Teach kids to make chalk piece

How does this help?

• non-availability of free notebooks @ govt schools
• Relevant vocational training
• potential means to earn

• Teach kids of appropriate age about technologies related to clean energy like solar energy
• How tap solar energy
• How the market is growing etc

How does this help?

• creating experts in a market of demand for the future
• All the soft-skills appreciated in a corporate environment
• committing to a task of reasonable difficulty and completing it on time
  
• being regular with work taken up and establishing proper communication about updates/possible delays

How does this help?

• time-management, probably study better while being good at extra-curricular
• develops proper attitude and work-ethics and improves job-prospects
• Safety
• Basic fire-safety
• First-aid and emergency response
• Details of phone numbers, addresses of hospitals in vicinity.
  

How does this help?

• Duhh......!
• Community activity
• Some kind of an activity that sensitized them

• Community activity
• Some kind of an activity that sensitized them to importance of sanitation, public health, environment etc.
  

Access to notebooks at govenment schools

I was in conversation with an active member of India Sudar, an NGO working on the education for students from the lower-economic section of the society.

I came to know from him that while the government provides textbooks and uniforms for free, they don't have the capability provide notebooks. This unsurprisingly turns out to be a severe limitation to learning. When inquired, the government officials respond,

"Even the government has limited resources. To offset our limitations we have empowered the school's headmasters and senior teachers to partner local NGOs and philanthropists to receive the relevant aid".

Makes sense doesn't it? But I think, and the India Sudar member agrees, that this is not a sustainable model. So, what do we have? Even when ills like hunger and child-labor are removed from poor kids' way to the school, the good work is undone by the absence of guaranteed access to something as trivial as notebooks. I think this is a good idea for social entrepreneurship. Notebooks are available everywhere. Can be made from recycled paper too! Making notebooks is a good small-scale business. All it needs is an entrepreneurial idea that takes care of the economics and connects the demand and supply. Are you aware of any already existing models? (not donation of notebooks of course). Do you have any idea yourself?

Are slum-dwellers poor?

Off late I have been running into urban poverty and slum-dwelling a lot through articles on Urban Poverty alleviation and Slum displacement in India Together and a post in ThinkChange India.

At least articles in India Together suggest that slum-dwellers are subconsciously considered poor and marginalized group of people. However, one detail I came across in ThinkChange-India's (TC-I) post slum tourism got me thinking.

"There were two figures that Girish [tourist guide] kept repeating during the tour: 10,000, which is the number of small-scale industries operating in Dharavi, and USD 665 million, which is the annual turnover Dharavi’sresidents are estimated to generate."

When I read the Slum displacement article about the "unfair manner" in which Delhi Development Authority has has displaced the "poor" slum-dwellers to a slightly improved, but small tenements far from the city, I instinctively set out for an arm-chair investigation to ascertain the validity of both of the quoted adjectives.

Google-god :) blessed me with (only) two academic papers related to this topic. (Both open as PDFs)

[1] SLUMS IN CHENNAI: A PROFILE, Dr. C.Chandramouli, I.A.S.Director of Census Operations, Tamilnadu

[2] Livelihoods and Collective Action among Slum Dwellers in a Mega-City (New Delhi), IASCP conference 2002 **unpublished draft version**

The India Together article talks about the finding of a research done on Delhi's slums. The article's main argument about the "unfairness"

"... the plots are given [to slum-dwellers] on a five-year lease and there is no guarantee that the plot holders can continue to live there after that.....Why would anyone, rich or poor, be willing to relocate without a guarantee that they had the right to stay in the new location? "

However, [1] says that about 40% of Chennai slums are rented and indicates the active presence of land mafia. Chances are Delhi's case falls in the same ballpark. [2] directly says that vested interests actively collude the government officials/politicians in keeping slum-dwelling insecure. Given that, a 5-year guarantee of own land seems be a windfall to the displaced slum dwellers.

Further, [2] states that

"Average income about Rs 3000 (NOK 500) per month – more than twice that of official poverty line"

and

"Majority posessed a one- or two-room brick house (pucca)"

If so, they should be thankful for a 5 year accommodation with better standards of living (as claimed by the India Together article) in spite of not being exactly poor. After 5-years? Well, how about they finding their own way instead of looking for government help?

One possible source discrepancy could be the research methods carried out by the researcher quoted in India Together and the researcher referenced above. I have left a comment for the author in the website, and an e-mail to the authors of [2]. Hopefully that will throw some light.

To add more to this, before watching it in the movie Mudhalvan (Nayak in Hindi) I heard about instances when slum-dwellers do illegally rent out the flats that slum clearance board alloted with an intention to move them out of the slum to a nearby area with better living condition. Consequently, in spite of getting richer from the rent, they continue to more subsidies for being slum-dwellers by choice. I don't have any accepted material for this, but if I were a slum dweller it would make sense for me to do this. Now who is at the receiving end of corruption? The slum dweller or the government?

Getting to the question,
- Are the slum-dwellers really poor? Or are they just institutionalized to living in poor conditions?
- Do they really live there for want of choice or simply to extract more subsidies from govt and NGOs by selling "poverty"?

I think a typical slum is a mix of both, but I get a feeling that the scale is gradually tilting towards the latter on both the questions.

Finally, I later noticed that the post in TC-I carefully addressed only the living condition of Dharavi and refrained from poverty. Well done!